Overview

Zarlengo's Soft Serve, situated on W Joe Orr Rd in Chicago Heights, offers a refreshing slice of summer all year round. This ice cream shop is a vibrant local favorite known for its rich variety of handmade novelties, gelatos, and creamy soft serve, catering especially to families and dessert lovers who appreciate quality and tradition.

The highlight here is their expertly crafted soft serve and gelato selection, with standout treats such as the Banana Split and Passion Fruit Italian Ice bringing a tropical zest to a classic menu. Their Turtle Sundae and Blondie sundaes demonstrate a commitment to indulgent, well-balanced flavors, while the assortment of sorbets and ice creams covers everything from Chocolate to unique offerings like the Strawberry Arctic Cooler.

What distinguishes Zarlengo’s is not only the range of gourmet sundaes like Oreo or Peanut Butter Mania but also the charming handmade novelties—each a perfect pocket of flavor and texture. The "Bizarre Bar" and "Zar Buddy" novelties offer a playful twist on traditional frozen desserts, making the experience exciting and memorable.

The space operates primarily as a drive-thru with outdoor seasonal seating, which perfectly suits its casual, community-focused atmosphere. It feels like a hidden gem that locals rally around, especially after events or family outings, where quick service and authentic flavors are paramount. The shop appeals broadly—from kids at recitals craving a sweet reward to parish groups renting carts for celebrations, reflecting its versatility as a neighborhood staple.

Reviews mirror this charm, with customers praising the smooth, consistent quality of the ice cream and Italian ice, alongside the welcoming energy of the staff that enhances the overall experience. While there are occasional notes about wait times during busy periods and some variability in employee engagement, the warm atmosphere and delicious offerings seem to outweigh these minor drawbacks.

In sum, Zarlengo's Soft Serve is more than just an ice cream stop; it’s a community hub where tradition blends with vibrant flavors and friendly service. It invites visitors to indulge in expertly crafted frozen treats that feel both nostalgic and fresh—a perfect destination for anyone looking to brighten their day with a classic yet distinctively local dessert experience.


Amenities & Services

Atmosphere
Casual
Trending
Trendy

What Customers Say

gianna r
Dec 11,2025
5/5
Great hidden gem! I tried the banana foster gelato. Was very good but the flavor became super overpowering after a while. The person I came with got an arctic cooler and I really enjoyed that as well. I wish they offered more options for daily flavors, but overall great experience!
Sadą Ñealey
Dec 11,2025
5/5
First timer! Sweet tooth time! Right after my child recital i decided to treat her! What better way than ICE CREAM!! They had plentiful options from sundays, malts, cookies, ice cream and smoothies. Zero wait time. Seemed to only had outdoor seating and seems like a seasonal spot! Drive through only. We ordered the Oreo malt and chocolate chip cookie. Check em out!
Justin Hernandez
Dec 11,2025
4/5
Updated review: So normally I’ve able to proceed through here easily but tonight they decided to change up with how the drive thru service works I guess. Ended up sitting behind someone who was waiting at the window for about 15 minutes since it seemed like the workers knew them and spent the whole time talking with the car who ended up sitting there for an extra 10 minutes after getting their order apparently since they drove off without having been handed anything at that time. Once at the window ended up spending about 2 minutes waiting for our order so now I was even more confused as to why the previous person had been there for so long. Honestly, not recommending going here if this is the kind of service they’ll be having since good ice cream can only make up for so much. Definitely recommend the arctic coolers, good service and quick too. Gets busy at times so expect a wait if there’s a line
Christine Bridget Cook
Dec 11,2025
5/5
We rented from Zarlengo’s for our Parish Picnic for the second year in a row, and once again, they did not disappoint! We had their cart along with cases of assorted gelatos and Italian ice, and it was a huge hit with our guests — we always run out because everyone loves it so much! The staff is incredibly nice and efficient, making the whole process smooth and stress-free. The owners have such great energy — kind, welcoming, and genuinely passionate about what they do. It's easy to see why their treats and their service are so beloved in the community. Whether you're planning a big event or just stopping by for a quick visit, I highly recommend Zarlengo’s. Their gelato and Italian ice are top notch, and the people behind the business make it even better!
jade
Dec 11,2025
4/5
The ice cream is always good and the system keeps the line moving. The workers don't always seem really pleasant but not rude. consistentcy in quality and operations keeps me coming back. But if i prefer a plastic cup in comparison to Styrofoam i think i should be able to request that from my place in line and not have to hope it's a short line with nobody outside so i can request it at the window directly.
TruthTalks
Dec 11,2025
5/5
This is an AMAZING place! Here at this family owned business, you can create happiness for you, family and friends. I had a delicious mango Italian ice. They have so many flavors to choose from. There is something for everyone! Italian Ice, milk shakes, Arctic Coolers, soft serve ice cream, and other homemade novelties. You can enjoy your treats at one of the tables outside, or you can take it to go. They do have a drive thru but if you have not been there before I do recommend you go during the day because it’s tricky going through the drive thru. I have gone for years and everything that they make is heavenly!
Carmen W
Dec 11,2025
5/5
It was delicious!!! I ordered a Carmel Cashew with butterfinger toppings, and it exceeded my expectations. We were expecting to have just a small topping of butterfinger on top, not throughout, but it was SO GOOD!
N Smith
Dec 11,2025
5/5
OMG love this place. The variety of flavors has something for everyone. A friend took me one Sunday after church. I can’t wait to go back. I live in Chicago not near - but I guess I’m going to have to make the drive. It’s so worth it.

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Location

Opening Hours

Monday 02:00 PM - 08:00 PM
Tuesday 02:00 PM - 08:00 PM
Wednesday 02:00 PM - 08:00 PM
Thursday 02:00 PM - 08:00 PM
Friday 02:00 PM - 08:00 PM
Saturday 02:00 PM - 08:00 PM
Sunday 02:00 PM - 08:00 PM
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